Sales May Sell But It’s Event Services That Brings Repeat Biz

Sales May Sell But It’s Event Services That Brings Repeat Biz
Joan Eisenstodt
March 6, 2020
I moved to Washington, D.C. in 1978. My first job here was as an association planner for the group's 10th anniversary meeting. Although I had planned meetings and events around the U.S. prior to my move, I wasn’t schooled or trained in the profession. On my first visit to the group's already-contracted hotel, I met with the sales manager and convention services manager and said, “Tell me everything.” They did and it was the beginning of my “love affair” with convention services and all they brought to the process and execution of meetings. This, I hope, brings more attention and respect and compensation to this critical profession in our industry, and more attention to ESPA.

Instead of Job Burnout, Try This

Instead of Job Burnout, Try This
Joan Eisenstodt
February 7, 2020
Meeting planning—or as defined by studies as “event coordinator”—has been listed as one of the most high-stress professions. Other jobs in hospitality must suffer a similar level of stress and burnout, such as hotel and venue sales, with constant revenue goals and wrangling contracts, plus evenings entertaining clients; and convention services, because there are too few people working in these positions, which take on the stress of facilitating what salespeople sell. Burnout results in not just the need for time off. It results in a dearth of new ideas because we can’t see, well, the trees for the forest! With that comes meetings that look and feel way too alike. There IS an alternative!

20-20 Hindsight Becomes 2020 Vision

20-20 Hindsight Becomes 2020 Vision
Joan Eisenstodt
January 3, 2020
Meetings industry veteran Joan Eisenstodt provides highlights from her 2019 Friday With Joan blog for Meetings Today, covering topics ranging from industry advocacy, to education, women’s empowerment and ethics. Read more.

Do You Feel “Aged-Out” of the Meetings Industry?

Do You Feel “Aged-Out” of the Meetings Industry?
Joan Eisenstodt
December 4, 2019
Feel like you're being forced out of the meetings industry by younger, less experienced hires? Joan Eisenstodt addresses this topic and more.

From Volunteer to Meeting Professional

From Volunteer to Meeting Professional
Joan Eisenstodt
October 31, 2019
Volunteering is an essential addition to an event professional’s career as well as on a personal level. The skills gained and relationships formed carry on. Learn more.

Professionalism Includes Speaking Up

Professionalism Includes Speaking Up
Joan Eisenstodt
October 4, 2019
Coinciding with the start of the Jewish New Year, a time of reflection and renewal, I’m no doubt doing what is considered to be, at least around a family table, not easy. I’m talking about politics and religion. Stay with me. It’s about policy and actions. It’s about understanding our industry’s impact around the world, and the impact we could have if more acted.

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