Epic Challenges Ahead: Expert Opinion on the Post-COVID-19 Meetings World

Epic Challenges Ahead: Expert Opinion on the Post-COVID-19 Meetings World
Joan Eisenstodt
May 1, 2020
My head is exploding with information gathered to help clients move forward with meetings. It all changes daily, sometimes hourly, and a life-long learner, I too seek out more. Thus, this month's Friday with Joan where I rely on others to help us all think through what we do today, tomorrow, and in the coming months and years. We can no longer operate as we always have. It is not post-9/11 or even post-early 2000 recession. It's time for a reboot of how we always met.

Sales May Sell But It’s Event Services That Brings Repeat Biz

Sales May Sell But It’s Event Services That Brings Repeat Biz
Joan Eisenstodt
March 6, 2020
I moved to Washington, D.C. in 1978. My first job here was as an association planner for the group's 10th anniversary meeting. Although I had planned meetings and events around the U.S. prior to my move, I wasn’t schooled or trained in the profession. On my first visit to the group's already-contracted hotel, I met with the sales manager and convention services manager and said, “Tell me everything.” They did and it was the beginning of my “love affair” with convention services and all they brought to the process and execution of meetings. This, I hope, brings more attention and respect and compensation to this critical profession in our industry, and more attention to ESPA.

International Women's Day: Moving the Industry Forward

International Women's Day: Moving the Industry Forward
Joan Eisenstodt
February 28, 2019
Each time I’ve asked women in our industry if they consider themselves feminists they hesitate. Not all of them—but enough and in different age cohorts that I think there is a fear of being a strong woman, showing you are a strong woman, and identifying as a feminist. We can do more and better.

Our Industry’s Reputation and Yours Are at Stake: Help Is Needed!

Our Industry’s Reputation and Yours Are at Stake: Help Is Needed!
Joan Eisenstodt
October 5, 2018
For most of the many years I’ve been in this industry, I’ve questioned the business practices that are considered “standard” or “normal” and sought evidence of those practices being ethical and professional. I’ve looked to other professions—accounting, medicine, law, journalism, association management, counseling, among them—and saw that there were standards of conduct that must be adhered to in order to maintain one’s license to practice in that profession. No such thing exists for planning, sales, or convention services in our industry.

Planning for Contingencies: Site Selection to Contracting

Planning for Contingencies: Site Selection to Contracting
Joan Eisenstodt
October 6, 2017
Never in my life has writing about contingencies and contracts been so difficult! Read this please. Share it. RIGHT NOW! Just as we always say “it couldn’t happen here," it has—in multiple places in the US, Mexico and nearby islands, some U.S. territories.

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