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Planner's Perspective

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Mary Bergquist
CMP
Director of Meetings and Travel
United University Professions
Albany, N.Y.

Describe your event.
This was a Leadership Conference for 150 attendees from union chapters across New York state.

Why did you decide to host the meeting at The Otesaga Resort Hotel in Cooperstown, N.Y.?
The Otesaga was the right fit for my group in many ways. Being a New York state organization, the central location was ideal. And the size of the property was perfect. It offered a sufficient number of overnight rooms and ample meeting space.

What surprised you the most about The Otesaga?
The value during the off-season. The rate we get—including three fabulous meals, comfortable overnight accommodations and well-lit, spacious meeting space—is a real bargain.

What did your attendees seem to enjoy the most?
My attendees enjoy everything about The Otesaga. Having sleeping rooms, meals and meeting rooms all in one building makes it very easy for people to get around. The scenery is spectacular (regardless of the season), the food is delicious, and the service is warm, friendly and efficient.

Was anybody at The Otesaga particularly helpful?
Everyone at The Otesaga, beginning with Bob Faller in the sales office, is friendly and professional. The front desk and conference services department handle my group as if we’re family.

What other types of groups would fit well with the property?
I would recommend The Otesaga to any group looking for a venue different from the typical big-box hotel and conference center. If the goal is to maximize work performance by keeping your attendees well fed and relaxed, The Otesaga is the place to be.

How does The Otesaga compare to other venues where you have hosted meetings?
The Otesaga has a unique way of combining quaint, historic country charm with big-city service and attention to detail. It is a perfect spot for attendees to be productive and relaxed at the same time.

Would you return?
Absolutely! But it’s tough to find space. The Otesaga has become one of the most popular venues for conferences in the Northeast. The “diamond in the rough” is not my secret anymore.