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Webinar Wrap - International Meetings

Meetings Focus Webinars
International Meetings:
Tackling the Unfamiliar

Original Air Date: Wednesday, Aug. 29, 2012    View this webinar online now!
 
In Focus
Exiting the Comfort Zone

Exiting the Comfort Zone

Don't cause an 'international incident' when planning an overseas meeting

By CAROLYN BLACKBURN

Planning a meeting on one’s home turf can be tricky enough, but when it comes to facilitating an event overseas, U.S.-based planners face a veritable minefield of pitfalls—whether they commit a minor faux pas or a disastrous violation of protocol. The very setup of the meeting is likely to be different, and even the simplest act, like shaking hands, sharing a smile or exchanging business cards, may very well be a whole new ball of wax in your host destination as compared to the experience on American soil.

“What is successful in Chicago in terms of meeting design might completely fail in Helsinki or Shanghai, and vice-versa,” says Didier Scaillet, chief development officer for MPI and the MPI Foundation. “Understanding cultural differences will be more and more essential for every meeting professional in the 21st century.”

One of the biggest mistakes American meeting planners who haven’t worked outside the U.S. make is assuming everything will be as it is at home, adds Carol Krugman, MEd, CMP, CMM, professor in the Dept. of Hospitality, Tourism and Events at Metropolitan State University of Denver and an experienced organizer of international events.

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Northern Quest Resort & Casino
Logo Business has never been such a pleasure! Northern Quest features 250 luxurious guest rooms and suites, 22,000 square feet of flexible meeting space and amenities such as digital signage, cutting-edge technology, an award-winning culinary team and complimentary valet parking, and transportation. Northern Quest is the Inland Northwest’s only AAA Four Diamond destination resort with 14 restaurants and lounges, world-class gaming, a luxury spa and star-studded entertainment. Northern Quest has never met an expectation they couldn't raise.

For more information, click here.


On Topic

International Protocol: Resources

International Sensations

Spanning the Globe With
International Meetings

Know Before You Go!

 

Download the PDF





Calgary TELUS Convention Centre
Logo The Calgary TELUS Convention Centre is conveniently located in the heart of downtown. We offer 122,000 square feet of flexible space, 47,000 square feet of exhibit space, 36 meeting rooms, one multipurpose hall, five prefunction areas and one ballroom. There are 1,100 guest rooms connected utilizing three four-star hotels. The Calgary International Airport offers over 1,800 flights with daily scheduled nonstop flights from major North American cities. It is the third-largest airport in Canada.

Visit www.calgary-convention.com for more information.



Elevate your Meetings in Banff Lake Louise
Logo For over 125 years, Banff National Park has provided visitors with a healthy combination of unspoiled wilderness, modern amenities and opportunities for active exploration. With such a breathtaking landscape, this destination has been nominated time and again as a “must-see” destination for travelers around the world. As a year-round meeting destination, Banff National Park offers exciting venues that inspire creativity, options for memorable activities your participants won’t stop talking about, and accommodations to suit your every need.

For more information, click here.




Free On-Demand Webinar
Charles Massey International Meetings:
Tackling the Unfamiliar

Wednesday, Aug. 29, 2012

Speaker: Charles Chan Massey

As the global economy grows by leaps and bounds and the world becomes smaller, there’s no time like the present to prepare yourself. Even if you don’t currently plan international meetings, the day may come sooner than you think.

Join Meetings Focus and one of the industry’s top international meeting and event planners, Charles Chan Massey, CEO of SYNAXIS Meetings & Events, for this free one-hour educational webinar detailing what you need to know before you need to know it—which sometimes is too late!

LEARNING OBJECTIVES:
• Better identify the differences and similarities between domestic and international meeting planning procedures
• Understand the impact of cultural differences as they affect conducting a meeting outside of your home country
• Understand how to manage the needs and expectations of international inbound delegates
• Identify specific challenges and “opportunities” that may occur during the pre-planning process, on-site and post-event
• Identify resources to help build a local support network

Earn CEUs: This webinar is worth 1 clock hour of continuing education toward the initial CMP application and recertification through the Convention Industry Council.

Watch Now!
Next Live Webinar
Nancy Zavada Sustainable Meetings: Going Green
the Easy Way

Wednesday, Sept. 19, 2012
1:00 PM ET; 12:00 PM CT;
11:00 AM MT; 10:00 AM PT

Speaker: Nancy Zavada

Measurement, standards, reporting…are you more confused than ever about sustainable meetings? You aren’t alone. In fact, you are one of many trying your best to become more sustainable while keeping all of the other meeting planning balls in the air. Join Meetings Focus and Nancy J. Zavada, co-founder of the Green Meeting Industry Council and president of MeetGreen (perhaps the foremost green meetings specialist in the industry), for a webinar that will simplify the process and give you easy steps to reach your goal.

LEARNING OBJECTIVES:
• What you are already doing but may not realize
• How to determine your organization's commitment to sustainability
• What you could be implementing for no additional resources (time and money)
• How you can develop a step-by-step sustainable meeting plan
• How to be recognized for saving your organization money while making it look good

Earn CEUs: This webinar is worth 1 clock hour of continuing education toward the initial CMP application and recertification through the Convention Industry Council.
Register Now!


The Fairmont Kea Lani
Logo For meetings booked before Dec. 31, 2012, The Fairmont Kea Lani, Maui invites groups to Mix & Match up to six benefits, depending on room nights booked. Choose those incentives that best fit your group, including complimentary rooms, master credit, increased allowable attrition, and sizable banquet, spa and A/V discounts. A bonus two-night pre/post stay is also offered to the meeting planner at this wonderful 22-acre Wailea beachfront destination, which is fresh off a property-wide multimillion-dollar renovation.

Click here for more information.



The Fairmont Orchid
Logo Hawaii’s luxury resort, inspired by culture, well-being and genuine Aloha, sits on 32 oceanfront acres on Hawaii Island’s famed Kohala Coast, just 20 miles from Kona International Airport. Choose from 30,000 square feet of indoor space and 76,000 square feet outside, with virtually unlimited beach and plantation venues. Reserve today.

Visit www.fairmont.com/orchid for more information.


Charles Massey
Charles Chan Massey
 
Meetings Focus International

Meetings Focus International - August 2012
August 2012


Meetings Focus International - May 2012
May 2012
view video webinar

International Meetings:
Tackling the Unfamiliar
Available Online Now!

Meetings Focus Forum
Take 8!

1. What is the most user-friendly country at this time?
“User-friendly” is a very subjective term, but I find that countries where English is “the” or “an” official language are generally the easiest for me to work with/in. There are some countries (other than the U.S.) that “paperwork you to death” and others require the completion of little or often no paperwork at all in order for attendees to enter the country as well as for shipping conference materials to the country.


2. Can you offer any advice when bringing vendors/talent/speakers to other countries? Is this common?
Depending on the country, I generally have what is essentially a letter of invitation on my company’s or the client’s letterhead prepared for my vendors and talent to present to customs if needed. The letter briefly outlines what the subject and purpose of our event is, who will be attending, and generally states that they are performing or speaking (in the case of talent or speakers) or attending (in the case of other vendors) our convention or event rather than “we have been hired to do “x” job for us (as some countries are particularly sensitive to the hiring of talent and vendors from outside their own borders). I have generally found that this is more of an issue when bringing vendors and talent in either direction across the U.S./Canadian borders; in Europe for Canadians and Americans questions are rarely if ever asked.

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