Sign up for our newswire newsletter

 

Creating Attendee Engagement

HSMAI_FINAL_LAYOUT_flattened.gif


October 24, 2012

Creating Attendee Engagement

Keeping your meeting-goers involved means keeping your attendance numbers up

Jeff Hurt
Jeff Hurt

by Tyler Davidson


Anyone who’s fidgeted their way through a boring conference lecture—in actuality, probably just about everyone—knows the value of attendee engagement to the retention of knowledge, and the Internet Age is just exacerbating the need.

Call it “short attention-span theater.” Everyone’s had a role on that stage, but many people who work in the meetings and conventions industry are trying to ride to the rescue by improving the attendee experience.

“Audiences are demanding it,” contends Jeff Hurt, executive vice president of education and engagement for Velvet Chainsaw Consulting, which helps companies and associations improve the content and engagement at their annual meetings, conferences, education and events. “Sociologists call today’s culture the participatory culture, as the Internet has changed the way we operate. We control how long and fast we do things, and if it doesn’t hold our attention, we click out of it and go on to something else.”

The next time you’re at a conference just look around at all of the people tooling about on mobile devices. That’s a case-in-point for the increasing inability of humans to sit still and sponge up knowledge passively.

In fact, Hurt says that the typical human attention span is about 10 minutes, and that the first 30 seconds is critical to creating that “what’s in it for me” moment to even begin to keep them engaged. Then, he says, the next four minutes represents the next significant attention threshold.

Read more...



Upcoming Webinar
Free On-Demand Webinar
Bonnie Wallsh



CVBs: Negotiating for Services


Wednesday, Oct. 31, 2012


The top trendsetting CVBs are setting a new standard of service for meeting planners. By participating in this webinar you’ll learn what the most-innovative CVBs offer, often for free, to secure your business and help you negotiate a budget-friendly event at local facilities.

Join Meetings Focus and top industry educator Bonnie Wallsh, CMP, CMM, to get a veteran planner’s perspective on the best and brightest CVB services that are available to drive your attendance, save money on your next meeting or event, and make you look like a hero to your boss or client.

Participants will learn the following:
  • How CVBs help secure the best room rates and dates in a destination
  • How you can access myriad free services, such as site inspections and marketing offered by CVBs
  • How you can make sure your RFPs go only to the properties that fit your meeting or event
  • How CVBs help you execute successful meetings and events
  • How you can use a CVB to be your liaison to city government departments
  • How CVBs can help with your annual meeting’s rotation
  • How to overcome the misconceptions that you may have about CVBs
Earn CEUs: This webinar is worth up to .1 point toward the initial CMP application and up to 1 point toward recertification through the Convention Industry Council.

Register today!
Going Global: International Meetings Secrets

Going Global: Experts Reveal Their International Meetings Secrets

Original Air Date: October 9, 2012

The future of business is on a path toward globalization, so now is the time to learn about planning meetings on the international stage. And while corporations are expanding their horizons, so are associations, joining an incentive segment that has had a foothold abroad for decades.

Join Meetings Focus, Cvent and industry gurus for this free one-hour broadcast from IMEX America, where some of the most respected international meetings experts will gather to share their knowledge—from success stories to potential pitfalls—about taking your programs overseas.

Among other tips of the trade, participants will learn the following:

  • How contracts and negotiating differ from North America
  • Resources you can tap before you go
  • Who to partner with, and how to make sure you can trust them with your group
  • Cultural do’s and don’ts
  • The most common pitfalls to avoid
  • Developing a communication strategy, with delegates and suppliers
  • Building a timeline to ensure success
Watch today!

Starwood Unveils Creative Design Lab

Starwood Hotels & Resorts Worldwide, Inc. has unveiled a new two-story creative design lab at its global headquarters in Stamford, Conn. The Starwood Experience showcases the company’s nine global lifestyle brands, and its history of innovation and design-led approach.
Read more...


First Hotel Breaks Ground at Philly Navy Yard

Surrounded by city officials and hundreds of guests, Ensemble Hotel Partners, LLC, held a groundbreaking ceremony today for its new, $34 million hotel at The Navy Yard. The five-story Courtyard by Marriott is the first hotel to be constructed at The Navy Yard, home to more than 120 companies and 10,000 employees by the end of 2012.
Read more...


Consultancy Issues F&B Forecast

Consultants Baum+Whiteman say that a flavor a day keeps recession at bay. Restaurant chains, hotels and smart independents are ramping up their flavor profiles... chucking artificial stuff, exploring whole new worlds of real ingredients... especially at bars.
Read more...


Massive JW Marriott Breaks Ground in Austin

JW Marriott Austin hosted a ceremony to commemorate the official groundbreaking of Austin's largest hotel, and JW Marriott's largest U.S. hotel to date.
Read more...


Team San Jose CEO to Retire

Team San Jose announced that CEO Bill Sherry will retire in September 2013, with a nationwide CEO search beginning in the first quarter of 2013.
Read more...

IMEX Enjoys Second-Year Success

The second edition of IMEX America, held Oct. 9 to 11 at the Sands Expo here, closed out another very successful year, drawing approximately 2,400 buyers that represented a 20 percent increase over 2011.
Read more...

USTA: Travel Industry Putting U.S. Back to Work

David Huether, senior vice president of economics and research at the U.S. Travel Association, provided an analysis of a Labor Department report that says the travel industry is on the upswing.
Read more...


Visit Florida Names Interim Chief

Visit Florida announced that Will Seccombe will step in as acting president of the state's tourism-marketing agency, filling a void left by the departure of Chief Executive Chris Thompson.
Read more...


Jeffrey Cufaude, Idea Architects

Joan Eisenstodt, Eisenstodt Associates


Jeff Hurt, Velvet
Chainsaw Consulting:

Creating Compelling Experiential Spaces For Conferences

Conference Organizers Are Space Designers, Cultural Translators And Learning Facilitators

Six Conference Space Properties To Transform Attendee Behavior

Creating Conference Engagement With These Seven Social Spaces

The Meeting Space Should Not Define The Use, The Behavior Should

Putting People And Learning Before Places And Spaces

MEET

MPI and HSMAI Partner for Education

MPI and HSMAI announced the launch of a dual membership in both associations designed to promote the new relationship between the associations. A special membership promotion discount will be available Sept. 21, 2012-Dec. 31, 2012.

The central goal of the partnership is to exchange professional development and training expertise. Both associations have committed to identify opportunities for collaboration on initiatives that would serve to bring the industry together.

The dual membership, targeted to the supplier community, is the result of the strategic partnership MPI and HSMAI first announced in July and initiated with reciprocal education sessions at MPI's World Education Congress and HSMAI's MEET National.

Click here for more information on the MPI and HSMAI special promotional offer.