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Atlantic City Bounces Back
In the wake of damage from Hurricane Sandy, the following open letter to the meetings and travel industry from Atlantic City CVA President Jeffrey Vasser provides important updates on the city’s current status...
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Steve Wynn Proposes New Philly Casino
Steve Wynn wants to come back to Philadelphia and will apply for a license to build a casino and hotel on about 60 acres of waterfront land in Fishtown...
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Caesars Expands Baltimore Plans
Caesars Entertainment, which plans to bring a casino to Baltimore, announced Thursday that it would spend $25 million more and hire 500 more people than originally planned to take advantage of opportunities presented by the passage of Question 7...
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New Embassy Suites for Orlando
Embassy Suites Hotels and Sierra Land Group, Inc. have introduced the new all-suites Embassy Suites Orlando - Lake Buena Vista South. Located at 4955 Kyngs Heath Road and the corner of State Road 535 in Kissimmee, Fla., the 300-suite, 11-story hotel was constructed by Hardin Construction ...
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Risks and Rewards:
Crowd Sourcing an Event
for 30,000 People
Have you thought about giving up more control of your conference? What is holding you back? There is no guarantee your attendees will achieve their goals and objectives, even if you continue to plan your event the way you always have...
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Surround Yourself with
Great People
Great people are the backbone to any organization. Identifying the right people is a skill that requires a little strategy and practice. Here are some tips for preparing for an interview...
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Collateral Damage
The fallout from last spring's scandal over extravagant event spending at the General Services Administration (GSA) has prompted drastic cutbacks in federal government meetings, disproportionately hurting venues all across the country...
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Growth Curve
Never have so many Eastern states
been
in play when it comes to casino gaming, their growth leaving new glitzy upscale options for meetings and conventions in their wake. This year's crop of major casino unveilings has included one—Ohio's first—located in a former downtown department store...
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A Taste of Something New
Behind every great leader and every successful project are the organizers. These are the folks who brainstorm the innovative ideas and execute the tasks necessary to keep things moving forward...
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Rubbing Planners the Right Way
Tourism Victoria in British Columbia is offering a new incentive for planners bringing group business to the Canadian city with a British flavor. To show planners they understand how stressful and often thankless the job of a meeting planner really is, Tourism Victoria is offering planners who send a qualified RFP...
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Short Takes
Pittsburgh’s LEED platinum certified David L. Lawrence Convention Center established a waystation for monarch butterflies on the center’s north terrace. Each summer, the butterflies migrate South across North America to Mexico, stopping to lay eggs along their path...
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Site Scene
The Nantucket Hotel on Nantucket Island reopened its Grand Ballroom following a complete renovation. Originally built in 1925, the ballroom can accommodate up to 250 attendees. The all-season hotel offers 60 guest rooms....
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| November 12, 2012 |
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Susanne Carter
Ritz-Carlton
New York, Central Park
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What service can you provide to groups that they normally might not receive?
As for any individual guest reservations, pre-arrival planning is of the essence in order to make the group's stay a memorable and successful one. At the Ritz Carlton New York, Central Park the Concierge is very involved in any pre-con the Sales department might have for groups and reach out to the group contact prior to arrival in order to assist with any arrangement needed, be it transportation, theatre tickets etc....
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