CVBs: Negotiating for Services
Original Air Date: Wednesday, Nov. 5, 2012 View this webinar online now! |
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Services With a Smile
Major CVBs are happy to oblige by offering extras to meeting planners
Perhaps fearing that there really is no such thing as “free”—and that all no-cost services carry a debt in some shape or form—too many meeting planners don’t avail themselves of the assistance CVBs can offer when planning and executing their programs.
It doesn’t help that the industry abounds with stories of bureaus deploying the shotgun approach with RFPs and with tales of customers getting schlepped around to 30 hotels on site inspection tours.
“Like anything, some are good and some are not,” says Bonnie Wallsh, a veteran independent planner who describes herself as a strong proponent of CVBs, offering that she “swears by them.”
“It’s not true that an RFP sent to a bureau goes to all the members; you can stipulate that you only want it to go to two or three if you want, but the onus is on the planner to say what to do with the request,” she says. “The important thing is, planners shouldn’t let a bad experience influence them negatively against CVBs.”
They have quite a lot to offer, adds Lisa Dyson, director of conference services at the TESOL International Association.
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Join Meetings Focus and top industry educator Bonnie Wallsh, CMP, CMM, to get a veteran planner’s perspective on the best and brightest CVB services that are available to drive your attendance, save money on your next meeting or event, and make you look like a hero to your boss or client.
LEARNING OBJECTIVES:
- How CVBs help secure the best room rates and dates in a destination
- How you can access myriad free services, such as site inspections and marketing offered by CVBs
- How you can make sure your RFPs go only to the properties that fit your meeting or event
- How CVBs help you execute successful meetings and events
- How you can use a CVB to be your liaison to city government departments
- How CVBs can help with your annual meeting’s rotation
- How to overcome the misconceptions that you may have about CVBs
Earn CEUs: This webinar is worth 1 clock hour of continuing education toward the initial CMP application and recertification through the Convention Industry Council.
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Join Meetings Focus and hospitality industry attorney Barbara Dunn of Howe & Hutton, Ltd. as she facilitates an informative and interactive webinar on liability issues and how to effectively address them in contracts.
PARTICIPANTS WILL LEARN TO:
- Identify types of liability
- Discuss various types of vendor contracts and associated liability concerns
- List different types of insurance and coverage amounts required of vendors
- Understand how certificates of insurance and additional insured endorsements operate to protect organizations
- Identify risk management techniques
- Understand the key language to include in various risk management contract provisions
- Learn how to effectively implement release and waiver agreements with meeting attendees
- Discuss methods of resolving liability disputes when they arise
Earn CEUs: Each webinar part is worth 1 clock hour of continuing education toward the initial CMP application and recertification through the Convention Industry Council.
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