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Preventing Guest Information Theft in Meeting Contacts
Hotels and other meeting industry vendors process millions of credit card charges daily. They are also entrusted with tons of guests’ personal information, including driver’s licenses, birth dates, home addresses and personal email addresses. Given the increasing threat of computer hackers...
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How to Effectively Work With a Revenue Manager
Revenue managers work in tandem with the hotel’s sales department to ensure the best partnership possible is created between the property and a customer. While the sales department holds the primary responsibility to develop and maintain an understanding of a client’s needs...
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| April 7, 2014 |
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