JACKSONVILLE, Fla.
Hyatt Regency Jacksonville Riverfront welcomed Ria Pasco as its new front office manager. Pasco has been a long-time team member since she began her career with Hyatt in 2000.
“We are very pleased that Ria has joined our team in Jacksonville. Time and again, Ria has proven her commitment to Hyatt’s brand philosophy through her hard work and success. We are proud to have established this incredibly dedicated team here at Hyatt Regency,” said Gino Caliendo, general manager of Hyatt Regency Jacksonville Riverfront. “Ria’s expertise in hospitality management has been a longstanding contribution to our reputation of providing the best experiences for our guests.”
As a front office manager, Pasco will focus on overseeing the guest registration process, and communication of hotel services and promotions to arriving guests. Previously, she served as a manager at Hyatt Regency San Francisco, where she developed strong customer service and sales skills, and the ability to ensure the happiness of all guests.
Pasco earned her bachelor’s degree in mass communication and worked at Hyatt Regency San Francisco Airport from 2000 to 2009, then continued her work for the company at Hyatt Regency San Francisco where she held various management positions in the rooms division before joining the team at Hyatt Regency Jacksonville Riverfront. She is also originally from Manila, Philippines and is fluent in Tagalog.
Nestled along the beautiful St. Johns River Hyatt Regency Jacksonville Riverfront offers 951 guest rooms and all of which are newly renovated, more than 116,000 square feet of meeting and exhibit space, anchored by a 28,000-square-foot Grand Ballroom.