Risk Management

2018 Year in Review: Risk Management

The specter of active shooters carrying out mass shootings has fallen on the meetings industry after a drumbeat of such horrific incidents in 2018 and before. Sadly, this realization that a violent attack could occur has become part of our lives, and the “new normal” is to have a heightened sense of awareness and risk management preparation in order to protect attendees at events.

NeoCon Death Triggers Lawsuit

The death of an attendee at NeoCon 2018, held in Chicago’s theMART in June, recently sparked a wrongful death lawsuit against Merchandise Mart Properties, Hollander Design Group—the designer of an exhibit floor showroom swing—and The David Edward Company that operated the showroom.

Marriott to Pay for Passports Affected by Data Breach

Following the discovery and public announcement of a massive data breach at Marriott's Starwood-branded hotels that compromised sensitive personal information, including some passport numbers, of hundreds of millions of guests, Marriott International announced the company will pay for passport replacements if it finds customers have been victims of fraud, according to The Washington Post.

IBTM World 2018 Q&A: MPI’s Jessie States Talks Event Flexibility and Emergency Preparedness

Meetings Today Content Engagement Director Christoph Trappe caught up with MPI Head of Meeting Innovation Jessie States following one of several sessions she led as a speaker at IBTM World 2018. This particular conversation revolves around States’ presentation about event flexibility and being prepared for meetings emergencies titled “It’s an Emergency: What Will You Do When Everything Goes Wrong?”

Cybersecurity Musts for Meeting Planners

While security threats in the physical world understandably grab most of the headlines, cybersecurity breaches have also impacted the meetings and events world, from corporate espionage over insecure Wi-Fi networks to credit card hacks and data theft at major hotel chains.

What to Do If an Active Shooter Strikes During Your Meeting

Most people think they know how they would react if they were suddenly faced with an active shooter. You’d leap into action, take charge, bar the door—maybe even tackle the assailant—and save the day. Most people are wrong. I was. While active shooter training may be hard to implement during your actual event for all attendees, I believe it is something that would be valuable for meeting and event planners to take part in.

MPI Unveils Confidential Harassment Reporting Tool

In the ever-escalating #MeToo climate, MPI is standing by its commitment to establish harassment-free, safe environments that foster healthy exchanges, professional growth and collaboration. The association just rolled out MPICares, a reporting system for harassment complaints and concerns that can be completely confidential at the reporter’s request.