Embassy Suites Hotels launched its “Requests Upon Arrival” program, which allows guests to order complimentary or paid in-room offerings, services, snacks and beverages before arriving at the hotel.
Offerings vary by hotel, and different packages are available. For example, guests at the Embassy Suites New Orleans can order the New Orleans package, which includes two coffee mugs, a cookbook, postcards and a specialty food item. The Mardi Gras Package consists of beads, a boa and a cooler.