The game-changing impact of the economy on tourism, including meetings and conventions, is examined in a new report, “Navigating the New Norm,” issued by the Philadelphia CVB.
Among the findings outlined in the document:
Customers for meetings and conventions are demanding more service and incentives for their money.
Event organizers are using sports commissions or CVBs to plan major sporting events.
Life-sciences meetings, which make up more than half of all conventions in Philadelphia, have been affected by a wave of mergers and acquisitions, but the city expects to see a rebound.