LOS ANGELES
Four Seasons Hotel Los Angeles at Beverly Hills became the first Four Seasons in the world to launch ICE technology in its guestrooms and suites, allowing guests to digitally connect with all areas of the hotel.
All 285 rooms at the hotel will be equipped with iPad2 devices that allows guests to order in-room dining, make restaurant reservations, confirm air travel and print boarding passes, arrange airport transportation, set up spa treatments, make housekeeping requests and research local attractions. Guests can also check out of their rooms on the iPads.
“As most of our guests travel with a smartphone, tablet, or both it made sense to provide access to the hotel's services and amenities through the same intuitive touch interface,” said general manager Mehdi Eftekari. "Virtually any hotel service can be accessed through ICE, all wireless from the comfort of your guestroom.”
Medhi said the hotel was motivated to install this new technology after its success with the fiber-optic cables it installed in the hotel's suites. The hotel also recently improved the coverage and speed of its guest Internet access.
