DULUTH, Ga.
Group Travel Partners, the group air specialty firm based in the Atlanta, Ga. area, has rolled out a real-time itinerary monitoring system, SafeToGo, that is capable of tracking and monitoring group movements on travel days. Unlike many existing systems, it will recognize and manage multiple passengers per Passenger Name Record (PNR), which is essential for meetings and incentives.
“What makes the system so valuable to our air team, is the ability to link attendees back to a specific event across multiple records, and have the information at our fingertips within moments,” according to Mike Brown, president of GTP’s parent company, Travel Incorporated.
“The system allows us instant visibility of attendees who are delayed or stranded,” he added, “so not only can we direct our resources to provide assistance to those who need it most, it also provides planners on-site with the ability to realize cost savings by re-organizing airport meet and greet services as well as transportation.”
Added Jacques Thibault, president of MagnaTech, GTP’s technology partner, “The frequency of flight delays and service disruptions has increased substantially over the past few years, and it has become cost prohibitive for travel management companies to manually track flights from takeoff to landing. We see the monitoring capabilities of SafeToGo as a great opportunity to increase customer satisfaction and improve efficiencies across the travel management spectrum from corporate travelers and VIPs to incentive groups.”
