Four Seasons Hotels & Resorts announced that all of its guests will have access to complimentary internet service, with one-click connection across an unlimited number of devices.
“We have introduced new global standards to give Four Seasons guests a seamless, convenient and higher quality internet experience, whether staying with us, using our mobile app or visiting the public areas of our hotels and resorts,” says Scott Taber, senior vice-president of rooms, Four Seasons Hotels and Resorts. “And, we offer complimentary Wi-Fi across the Four Seasons portfolio.”
The luxury hotel market has been slow to jump on the trend of offering free Wi-Fi, logically because its more upscale clientele can likely afford to shell out the money for premium offerings. However, as many of the major chains jump on the free Wi-Fi bandwagon, more guests are demanding the service.
For those requiring more bandwidth for large file uploads and downloads, HD video streaming, and audio or video conferencing, Four Seasons offers premium service at 20 MB for a fee.
Exceptions from the program include properties China and India due to local regulations.