RYE BROOK, N.Y.
Doral Arrowwood began a multimillion-dollar renovation that will include the addition of enhanced operational software, new AV equipment, and the refurbishment of conference rooms and 200 of its 363 guest rooms.
The changes are being spearheaded by Benchmark Hospitality International, which added the award-winning property to its portfolio in September 2015.
“The most significant and far-reaching improvements bring the resort’s IT services to new levels of efficiency and connectivity,” said Steve Mabus, general manager. “A new Verizon Cell tower now rises on the roof of the resort’s newly-established Doral Executive Center. By the fourth quarter of 2016, we expect to add additional wireless carriers, greatly enhancing cell phone coverage throughout the resort."
Technical improvements extend to the resort’s guest services, and the existing front desk computer systems will be replaced with a state-of-the-art version of Opera. This will enhance the guest check-in/check-out experience and enable better tracking of customer history and guests’ preferences.
Doral Arrowwood’s on-site AV department will utilize newly-designed projectors and audio systems, installed in the seven main meeting rooms of the Doral Executive Center. These expansive conference spaces will be further enhanced by new fabric-wrapped acoustical panels, upgraded LED lighting and new carpeting.
Guest room renovations will include new tiled bathrooms with vanity counter tops, sinks, faucets, mirrors and curved shower rods for tubs. Bedrooms will feature new drapes, bedding, lamps and lounge chairs. The guestrooms are expected to be completed by May 2016.
The on-site Doral Executive Center includes 110,000 square feet of meeting space that contains 10 meeting rooms, 11 breakout rooms, an executive conference room, amphitheaters, and 13 small office spaces. In addition, the executive boardroom features a private dining room, butler service and a private concierge.
