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Read More Articles by Jolene Jang

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Jolene Jang

Jolene Jang, an Asian-American ambassador, is a member of the Asian Pacific Islander (APIEventProfs) Event Professionals community. APIEventProfs addresses the lack of API voices and representation. Through advocacy and allyship, it strives to ensure visibility, inclusion and belonging by elevating API professionals through content, education and community building. www.linkedin.com/groups/14029754

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Read More Articles by Joan Eisenstodt

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Joan Eisenstodt
Contributing Blogger, Friday With Joan Author and Industry Expert

Joan Eisenstodt, an Ohio native founded Eisenstodt Associates, LLC, a DC-based meeting consulting and training company in 1981. Joan has immersed herself in the hospitality industry and is considered one of its most knowledgeable, inclusive, and ethical practitioners. Joan serves as a hospitality industry expert witness in disputes often involving event attrition and cancellation, most recently in 2021 and 2022 in COVID-related cases.

Mamas Don’t Let Your Babies Grow Up to Be Planners (Audio by Mike Whitney + Lyrics by Marcus Bales)

When I decided to write the September 2018 Friday With Joan blog post with a headline inspired by "Mamas Don’t Let Your Babies Grow Up to Be Cowboys" and interview families in the business, I asked Marcus Bales, who has been collaborating with Mike Whitney, to consider coming up with a parody of the song famously performed by Willie Nelson and Waylon Jennings and written by Ed Bruce and Patsy Bruce to go along with it. I am grateful to Marcus for the lyrics and to Mike for his perfect rendition. Were I you, I’d hire them for work for your meetings to add some pizzazz!

All in the (Hospitality Industry) Family

Joan Eisenstodt interviews a number of family members who have made careers out of the hospitality industry.

Q&A: Kim Peterson and Greg Peterson (Family History in Hospitality)

Joan Eisenstodt interviews the Peterson family about multiple generations in the hospitality industry.

Q&A: Liz Erikson Marnul (Family History in Hospitality)

Joan Eisenstodt interviews Liz Erikson Marnul about multiple generations in the hospitality industry.

Q&A: Lesa P. Melvin and Jarad Melvin (Mother and Son Working in Hospitality)

Joan Eisenstodt interviews mother and son Lesa P. Melvin and Jarad Melvin about multiple generations in the hospitality industry.

Q&A: Paula Stratman Rigling and Kaitlyn Rigling (Mother and Daughter Working in Hospitality)

Joan Eisenstodt interviews members of the Rigling family about multiple generations in the hospitality industry.

Safety Checklist for Transportation Services and Off-Site Activities

I present the following safety checklist for meeting planners and others in our industry to reference when recommending or accepting recommendations for various transportation services. While much of the checklist was compiled after learning of the tragic duck boat incident that killed 17 in Branson, the list itself can be applied to all modes of transportation and to other activities.

Duck Boat Tragedy: How to Protect Your Attendees

In light of the July 19, 2018, duck boat tragedy near Branson, Missouri, consider these five areas, each with a few questions, to include in your RFPs regarding boats, cars and buses, and also for hotels and off-site venues. These are items that are likely taken for granted by meeting and event planners organizing group excursions and transportation.

Joan’s Summer Reading Suggestions for 2018

In my related Friday With Joan July 2018 blog post you’ll gain some insight into obstacles to professional development and ways to work around them. Reading is a relatively easy way to advance yourself and your career. Here, I provide some links and suggestions for your list.

Q&A: John Stephens, a FairHotel Partner, on Organized Labor

The following questions were asked of organizations who are FairHotel Partners. I am grateful to John F. Stephens and to the American Studies Association for their response. Stephens has served as Executive Director with the American Studies Association, from 1983 to present.

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